Legal
1. Terms of Service
1.1 Acceptance of Terms
By accessing and using our website and services, you agree to comply with and be bound by the following Terms of Service. If you do not agree to these terms, you may not use our services.
1.2 Rental Agreement
Upon placing an order for furniture rental, you enter into a rental agreement with ENBI LLC. You agree to pay the rental fees and comply with the terms set forth in the rental agreement. The furniture remains the property of ENBI LLC at all times, and failure to return it in acceptable condition may result in additional fees.
1.3 Rental Period
The rental period begins on the delivery date and ends on the date agreed upon during checkout. Extensions to the rental period must be requested before the rental term expires. If not extended, ENBI LLC reserves the right to collect the furniture on the scheduled return date.
1.4 Payment Terms
Payments are due monthly or as agreed upon during the rental checkout process. All payments must be made via the accepted payment methods listed on our website. Late or missed payments may result in additional fees and/or termination of the rental agreement.
1.5 Delivery and Pick-Up
We provide delivery and pick-up services within our designated service areas. You must ensure that delivery and pick-up are possible at the scheduled times. Missed appointments without prior notice may incur additional charges.
1.6 Furniture Care
You agree to use the rented furniture responsibly and in accordance with the provided care instructions. Any significant damage, beyond normal wear and tear, may result in repair or replacement charges.
1.7 Cancellation Policy
Cancellations must be made at least 24 hours before the scheduled delivery date to avoid cancellation fees. If you cancel within less than 24 hours of delivery, a cancellation fee may apply.
1.8 Termination of Agreement
ENBI LLC reserves the right to terminate the rental agreement if any terms are violated, including non-payment or misuse of the furniture.
2. Privacy Policy
2.1 Data Collection
We collect personal information when you use our website, place an order, or contact customer support. This may include your name, address, email, phone number, and payment information.
2.2 Use of Personal Data
Your personal information is used to process orders, manage rentals, improve our services, and communicate with you. We do not share your data with third parties, except for essential service providers such as payment processors or delivery partners.
2.3 Data Security
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet is 100% secure, and we cannot guarantee complete security.
2.4 Cookies
We use cookies to enhance your experience on our website. You can control the use of cookies through your browser settings, but disabling them may affect the functionality of the site.
2.5 Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their respective privacy policies.
2.6 Your Rights
You have the right to access, correct, or delete your personal data stored with us. If you wish to make changes to your information, please contact us at help@enbi.space
3. Refund Policy
3.1 Rental Fees
Rental fees are non-refundable once the rental term has begun. If you need to cancel before delivery, please refer to our cancellation policy outlined in the Terms of Service.
3.2 Damage Fees
If the furniture is returned damaged beyond normal wear and tear, you will be charged for the repair or replacement. We will notify you of these charges before processing.
3.3 Delivery Cancellation
If you cancel or reschedule your delivery less than 24 hours before the scheduled time, a cancellation fee may apply.
4. Liability Disclaimer
4.1 Limited Liability
ENBI LLC is not responsible for any injury, damage, or loss resulting from the use of the rented furniture. By renting our products, you agree to use them at your own risk.
4.2 No Warranty
The rented furniture is provided "as-is," and we do not offer any warranties, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
4.3 Indemnification
You agree to indemnify and hold harmless ENBI LLC and its affiliates from any claims, damages, or expenses arising out of your misuse of the rented furniture or violation of these terms.
4.4 Force Majeure
ENBI LLC shall not be held liable for any failure to perform due to circumstances beyond our control, including but not limited to natural disasters, strikes, supply chain interruptions, or other unforeseen events.
5. Governing Law
These Terms of Service are governed by and construed in accordance with the laws of Los Angeles, California United States of America. Any disputes arising from these terms shall be resolved in the courts of Los Angeles, CA.